Shipping policy

Shipping Policy

Last updated: [12/08/2026]

We can't wait for your Inventor Cat goodies to reach you. Here's everything you need to know about shipping and delivery.

UK Shipping

We ship orders throughout the United Kingdom.

Available shipping methods, prices and estimated delivery times are displayed at checkout.

Standard Delivery: [4-6 working days]
Express Delivery: [1-3 working days]

Delivery estimates begin from dispatch unless otherwise stated.

Order Processing

Orders are normally prepared and dispatched within 1-2 working days.

Orders placed on weekends or UK bank holidays will normally begin processing on the next working day.

Once your order has been dispatched, you will receive a dispatch confirmation and tracking information where tracking is available.

Shipping Costs

Shipping costs are calculated and displayed before you complete checkout.

Any promotional free-shipping offers will be subject to the conditions displayed with the relevant promotion.

Pre-Orders

If you purchase a pre-order product, the estimated dispatch or delivery period will be shown on the product page or communicated to you when ordering.

Pre-order dates are estimates and may occasionally change due to manufacturing, customs or logistics circumstances outside our reasonable control.

If there is a significant change to the expected delivery of your pre-order, we'll contact you with an update and explain your available options.

The 120-day Money Back Guarantee for eligible products begins when you receive your product, rather than when you place your pre-order.

International Shipping

We currently ship worldwide.

International delivery times and prices are calculated at checkout where available.

Customers may be responsible for applicable import duties, taxes or customs charges depending on their destination. Where these are not collected by us at checkout, they are the responsibility of the recipient.

Incorrect Addresses

Please check your delivery information carefully before completing your order.

If you notice an error after ordering, contact us as quickly as possible at meow@inventorcat.co.uk.

If your order has not yet been dispatched, we'll do our best to update the address. We cannot guarantee that an address can be changed once an order has entered the dispatch process.

Missing or Delayed Orders

If your tracking information has not updated or your order has not arrived within the expected delivery period, please contact us at meow@inventorcat.co.uk and we'll investigate it for you.

Please don't struggle with the courier alone — we're happy to help investigate delivery problems involving your Inventor Cat order.